Welcome back! If your progress didn't come back with you, it's usually for one of these reasons:
- Your TapBlaze ID isn't logged in. Go to Settings > T Account and log in with the email you used before.
- More than 3 years have passed. If the game hasn't been opened for 3 years, all game data is permanently deleted, as stated in our Privacy Policy. This happens even if the game is still installed on your device.
- You used Google Play Games, Facebook or Game Center to sign in. These logins were only for achievements and never stored save data. Google Play Games and Facebook logins ended on June 1, 2024, and Game Center support ended in October 2021.
- You played on two devices without updating both first, which can overwrite a save.
Send your old TapBlaze ID number through the Help/Support button, with any in-app purchase receipts forwarded, and our team will review whether a record still exists. An email address or BakedIn ID alone isn't enough for us to find it.