First, please double-check that you are on our newest game version and try playing the game for one more day to see if the issue still occurs for you. If you're having issues updating your game, we recommend that you check this article:
If the issue persists, please send us the info below:
1. Take a video of the bug (If unavailable, give detailed info and screenshots)
2. Take a screenshot of your in-game settings (MUST include TapBlaze ID, game version and id: number)
3. Specify your device model and device operating system version
4. Send us the information above using the 'Submit A Request' button below.
*Please be understanding that all cases are different. We will try our best to fix every bug as soon as possible, but a full recovery may not always be available.
**This guide does not include: data loss, data transfers, refunds, or suggestions. Please refer to the appropriate sections for help!